by Liam Robinson
Jordan hung up the phone for the last time as a home-based consultant, his two-week notice is finally over.
One year ago, Jordan was moving cross-country to assist his Uncle full time and needed a job. Using his charisma, he got hired at Inside Response, a medical referral and insurance company. He would take calls or call people to try and refinance their insurance.
“I just couldn’t continue, knowing who I was effecting” Jordan said. His uncle is undergoing treatment for a brain tumor, which at this stage amounts to comfort treatments and “quality of life” assurance. After one year of working for them, Jordan no longer justifies the money with the convenience of the job.
“Even my uncles’ information was on our file, he never used [our service] but we would call him and try to get him to switch insurances,” he said.
“I can easily see why people turn on their morals for that kind of money,” Jordan said. The turning point was when customers would call and complain about being called names or feeling like they were being pressured into buying from them... Jordan had made upwards of $70,000 in one year in his time at Inside Response yet the constant gnawing on his conscious brought him to a tipping point.
“One lady was in tears, the last rep she called said her diaper was too full and hung up,” he said. The other employees he worked with, because of the nature of the job, had no comradery or worker-unity mindset. It was all competition based. And it as brutal.
Many of his co-workers had other jobs but Jordan suspects the company would hire “plants” that got extra referrals and call lists to show what was theoretically possible for consultants like him. “It was like a piranha pool,” he said.
Jordan now plans to move back across the country with his girlfriend to Washington, hopefully his last necessary cross country road trip. His uncle has found reliable care and Jordan needs a new job. Regardless, while he packed, summing up his whole experience he says: “I’m liberated.”
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